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APX Alarm - Cancellation Process

The people came to my house and made this offer we accepted at the time and they told us to contact them for ths cancellation which we did within the time frame they never came for the equipment and charge us anyway. I called customer service and explained everything they was no help
1.9
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1290206
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I purchased a home back in 2007. 3 months after moving in, I got suckered into purchasing one of these alarm systems from APX. I had never heard of this company before and was assured that they were better than ADT ( a company that I was familiar with). To make a long...
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#1171573
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Do not use this company ever!!! I cancelled service with them two years ago and thought all was good an life moved on. Tonight I and about 5 members of my family get a phone call that someone is coming to my house tomorrow to serve me papers. When I call the number...
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1.0
#1151972
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Apx Alarm Security System Review

Our alarm went off in the middle of the night for no reason and now we don't know how to reset it.
4.6
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#984283
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I too have had the same problem of having bank drafts after I called to cancelled service. I live in Owensboro, KY and am the executor of an estate for someone who had their service. He died October 4th 2015. I notified them of this in November when I noticed the...
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Anonymous
Anonymous

If you're executor, two very important things you surely know already.1. Death does not automatically terminate a contract.2. You can't do anything over the phone. You must...

1.0
I didn't like
  • Being told i would get a refund then denied the refund
#807800
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Boy do I ever have a story about this horrible alarm company. This salesman knocks on my door he pushes his way in and for the next hour or so he doesn't shut up. He wouldn't take no for an answer. The auto payments went on a credit card. It says you have 3...
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#781388
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Other Product Review

I am outraged at this company and its practices. They preyed on my 90 year old granfather. Had him sign a 5 yr contract. After 3 years he no longer needs it and is being threatened with a lien on his home and over $5000 lawsuit for breach of contract
#739731
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This company it's a nightmare my dad was alone when a young men approach him and was trick into singing an agreement for 4 yrs my dad don't read or right or does he know how to speak English they took advantage of him plus they are chanting him 480 for canceling the...
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Anonymous
Anonymous

mY DAUGHTER HAD CANCER AND COULNT WORK FOR OVER A YEAR .sHE TOLD THEM COME E AND GET THEIR STUFF IT DIDNT WORK ANYWAY.iNSTEAD THEY SUED HER AND NOW THEY TAKE HALF HER PAY SO S...

#688818
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The system was in home I purchased and never activated nor felt need to. After living here for 9 months a young man came knocking and said he saw sign and was from company but was not a sales rep. It was a hectic day. There were other people here doing yardwork,etc; I...
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Anonymous
Tali

This is the same company that SunEdison was stiched up to takeover at $1.9 Billion , and is in bankruptcy over.Its now called Vivint . no doubt listed thru G. Sachs who purpo...

1.0
#645903
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Contact APX Alarm

Mailing Address:
Vivint, Inc.
4931 North 300 West
Provo, Utah 84604
United States
Phone:
(800) 216-5232
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Similar to APX Alarm

Buyer beware, 1st make sure they register your system the county you live in, they never registered mine and it took 4 years for me to find that out although the county had contacted them repeatedly, finally county contacted me and threatened to fine me. It was free to...
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2.0
#625633
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