I was assured by the salesman and seasonal installers that my cats would not set off the motion sensor. Twice I received alarms due to my cats,and I was charged one hundred dollars.
I finally had a full time tech come over and he could not believe that a motion detector was installed in stead of a Broken Glass Sensor.
I tried emailing APX, I called them and was hung up on, I sent them a letter over a month ago and have heard nothing from them. Terrible customer service, terribe product, terrible company.
Stay away from this company.